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kafa fashion
Chennai
,Tamil Nadu.
info@kafafashion.com
+91 82486 61701
Terms of Service
Refunds Policy
Shipping Policy
About KafaFashion
Terms of service Kafa fashion operates this website. The terms we, us and our, refers to Kafa fashion . The information on the website, tools and services is for the users. Browsing through the website means the user has accepted the terms, conditions, notices and policies of the website. Visiting or purchasing from the website means you are bound to the terms and conditions. The terms apply to all the vendors, browsers, merchants, content contributors and customers. Please go through the terms and conditions mentioned in the website. If you do not agree to the conditions then do not access the website or use the services. The tools or features added to the website are also subject to the terms and conditions. We reserve the right to replace or change the terms of service by posting updates on the website. You have to check such updates periodically to know the changes and decide to accept it or not. Section-1 Online Store Terms You have to be a major to agree to the terms and conditions. With your consent, your minor dependents can also use the website. Our products cannot be used illegally or for unauthorized purposes. Our services cannot be used to violate the laws in your jurisdiction. Any type of destructive virus, worms or code cannot be transmitted by you. Violation or breach of any of the terms and conditions may lead to termination of your services. Section-2 General Conditions Without prior permission, you cannot duplicate, sell, copy or resell any information on the website. We reserve the rules to deny service to anyone at any time for any reason. Section-3 Accuracy, Completeness and Timeliness Of Information If the information provided on the website is not accurate we are not responsible. It is always better to re-confirm the information and then take decisions to avoid risks. Section 4 – Modifications To The Service And Prices The price of the products or services can change without any prior notice. We are not liable to you or any other third party for a change in price or suspension of services. Section 5 – Products Or Services The products and services may have limited quantities subject to the stock available. The display on the website may not accurately display the product color. Return or exchange is subjected to our return or exchange policy. We do not give a warranty that our products, services and information can meet your expectations.
Refund policy
Refund policy
What Is Our Return Policy?
- Return Or Refund Policy -
We Believe In Satisfying And Delighting Our Customers. We Are Always Looking Forward To Giving You The Best Of Products At The Best Of Prices And With The Best Of Hopes That We Continue Our Relations Till Time Abides With Your Love For Things Indian! However, If Due To Some Unforeseen Situation You Require The Return Of The Product Then The Following Terms Apply For A Mutually Consented Return.
If You Want To Return A Product You Have To Mail At Our Official Mail Id ( support@ kafafashioninfo@gmail.com) Or Call Our Customer Care No. +91 8248661701
Within A 7 Days After 7 Days Customer Are Not Eligible For Any Type Of Refund / Return.
In Case If You Received A Wrong Or Defective Product From Our Side Than We Can Only Refund You. T&C Applied
( To Eligible For Refund Amount Customer Must Be Have Following Proofs )
In case you have received a wrong, damaged, or partial product, please ensure you have the following images as proof within 24 hours and have to send on our customer care Whatsapp number +91 8248661701 of receiving the shipment:
1. Unboxing Video: A video of the entire unboxing process, showing the package as it's opened and revealing the product. This will serve as additional evidence of the product's condition upon arrival.
2. Inner Contact (Received Product Image): Images of the product you received, highlighting any visible damage or issues. Please capture the product from multiple angles to provide a comprehensive view.
3. Post Shipped Image: A clear picture of the parcel in its current condition, showing any external damage or discrepancies.
4. Label Image: A picture of the shipping label on the package, which should clearly display all relevant information such as tracking numbers and shipping details.
Please ensure that these images and video are clear and well-documented to help expedite the return process. Keeping this evidence concise and well-organized will help facilitate the return process efficiently.
From The Day You Receiving The Package. We, Will, Validate Your Return/exchange Request, Only After We Authorized It.
We Are Not Offer Any Type Of Refund We Can Only Exchange The Product And Allow Store Credit Of Same Amount To You.
You Have To Agree To Our Return Policy Before You Purchases Any Product From Our Store.
Shipping charges Are Non-refundable.
We Have Two Method Of Exchange / Return
Store Credit
Exchange
Q. What Is Store Credit
Ans. We Will Give You A Coupon Code Of Same Amount As Your Product On Your Registered Mail Id You Can Use It To Purchase Any Product From Our Website When Your Want. Coupon Code Has No Expire Limit You Can Use It When Ever You Want.
Q. What Is Exchange
Ans. We Can Exchange Product With Same Amount Or Deference Amount Product (Deference Amount Will Pay By Customer If Customer Choose Less Amount Product We Can Settle Remaining Amount From Our Side As Well)
Note- We Are Not Offer Any Type Of Reverse Pickup Service From Our Side In Both Case You Have To Courier Parcel At Our Warehouse Address.
( 16/6 ayyaswammy street ,Triplicane ,Chennai ,Tamilnadu 600005. )
* The Product Should Have The Original Packaging And Tags In Place. Items without The Original Tags Will Not Be Accepted.
* Sarees With Fall And Edging Would Not Be Accepted For Return Or Exchange.
* Customized Products Cannot Be Returned Or Exchanged
* Products Bought During Sale Are Non-refundable
* We Will Offer Only 1 Time Replacement / Return
* Order Cancellation *
Cancellation of your order is only possible if the order is not dispatched from our warehouse. For cancellation Of
pre-paid order We will deduct cancellation charge As per product amount.
If the customer is eligible for a replacement, we can provide a one-time replacement only. After the one-time replacement is processed, the return and replacement policy for that order will automatically close in our system. No further replacements or actions can be accommodated beyond this point.
Once We Received Your Product At Our Warehouse Your Product Will Be Sent For ( Qc ) Quality Cheek After Verify Your Parcel From Our Side We Will Prosed Your Request As Well .
Disclaimer: Model Images Are Only Representative. Slight Variation In Color, Fabric & Work Is Possible Due To Lightings & Flash While Photo Shoot.
Note : Decoration Material Like Purse, Jewelry, And Any Other Accessory Showing In The Image Are Not Included With The Product Always Check Description Before Purchase.
Note: Any Dispute Arise Between The Parties, Only Chennai court Have Jurisdiction To Settle The Dispute.
Shipping policy - Free shipping on all products for prepaid orders. - Once the order is placed, it takes 2 to 3 business days to dispatch after placing the order. Then 4 to 5 business days for it to get delivered. - So, the estimated time would be 5 to 7 working days. You will receive the tracking details once your order has been shipped. - These timelines may be affected due to current situations.
About Kafa fashion At Kafa fashion , we connect you to the roots - India's heritage, most beautiful handcrafted products from corners of India! Kafa fashion is about bringing the world a little closer to the real beauty of India. We discover the best designs from artisans and craftsmen from all over India, and deliver them at your doorstep. Our extreme dedication to customer satisfaction and our utmost care for the authenticity of our products have earned Kafa fashion the recognition as "The Most Trusted Ethnic Brand Of India" and we proudly flaunt it! Do try shopping at Kafa fashion once and we guarantee that you would come back to us again! See you soon on Kafa fashion & Happy Shopping!
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